Remote Customer service Jobs • Client Support

Get in on the ground floor of a dynamic support team! This role is client-facing, working to grow our field support function by supporting life insurance sales through agents and their carriers across the Unites States. As a member of this key team, you will aid in responding to and resolving inquiries from our partners. You will play an important role in supporting, communicating with, and assisting clients while responding to queries and software issues.

As a Client Support Coordinator, you'll support clients and internal teams regarding product issues, ideas, and requests for product information, as well as one-to-many onboarding and program rollout support for low-touch client segments. Responsibilities include maintaining expertise over product offerings, coordinating with Product Operations for onboarding support, and handling post-onboarding client requests for product support.